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Training Course

Performance Management

Dealing with all Levels of Discipline

  • How to deal with a range of conduct issues from minor misconduct to serious offences
  • Conducting effective workplace investigations and investigation interviews
  • Managing formal discipline from drafting letters of invite to hearing through to conducting the hearing and deciding on the appropriate outcome
  • Effective note taking and record keeping

Managing Underperforming Employees

  • Identifying early signs of unsatisfactory performance and engaging early intervention measures
  • Handling challenging / sensitive performance conversations. What should be covered and what should be avoided?
  • Practical guidance on managing on-going performance issues through a formal process including termination of employment.

Managing Absence

  • Tackling frequent short term absence and practical strategies for eradicating unnecessary absence
  • Conducting effective return to work interviews
  • Case managing long-term absence
  • Understanding the Disability Discrimination Act and the duty to make reasonable adjustments

Effectively Managing Bullying and Harassment in the Workplace

  • Defining the behaviours and looking at steps to eradicate bullying and harassment in the workplace
  • Handling employee complaints using both an informal and formal procedure
  • Holding effective grievance hearings and investigations

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